AID Marketing Agency LLC ("AID HQ," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aidmarketingagency.com), contact us, or use our services.
By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
Information You Provide Directly
- Name, email address, phone number, and business name when you contact us or request a consultation
- Messages or inquiries submitted through our contact forms or via email
- Payment information processed through third-party payment processors (we do not store full card numbers)
Information Collected Automatically
- IP address, browser type, operating system, and referring URLs
- Pages visited, time spent on pages, and click behavior (via analytics tools)
- Cookies and similar tracking technologies (see Section 6)
Information from Third Parties
- Lead information received via Facebook, Instagram, or other ad platforms
- Contact data shared by our clients for the purpose of delivering AI-powered services
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Send SMS, email, or voice communications related to your inquiry or our services (with your consent)
- Operate, improve, and personalize our website and AI systems
- Send marketing and promotional communications (you may opt out at any time)
- Comply with legal obligations and enforce our Terms of Service
- Prevent fraud and protect the security of our systems
3. SMS and Voice Communications (TCPA Compliance)
By providing your phone number and contacting us, you expressly consent to receive autodialed or pre-recorded calls and text messages from AID HQ at the number provided. These may include service updates, appointment reminders, and promotional offers related to our AI systems.
- To opt out of SMS: Reply STOP to any text message. You will receive a confirmation and no further messages.
- To opt out of calls: Contact us at ryan@aidmarketingagency.com or call (856) 340-8990.
- Message and data rates may apply. Message frequency varies.
- For help, reply HELP to any SMS or email us directly.
We do not sell or share your phone number with third parties for their own marketing purposes.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors that help us operate our business (e.g., CRM platforms, SMS delivery services, payment processors, AI infrastructure). These parties are contractually bound to protect your data.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: When required by law, court order, or governmental authority.
- Protection of Rights: To protect the rights, property, or safety of AID HQ, our clients, or others.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. Types of cookies we may use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing cookies: Used to deliver relevant ads (e.g., Facebook Pixel)
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request restriction of processing in certain circumstances
To exercise these rights, contact us at ryan@aidmarketingagency.com. We will respond within 30 days.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
9. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above. Continued use of our website or services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions or concerns about this Privacy Policy or our data practices, contact us: